Wholesale Terms & Conditions
Wholesale Minimums & Ordering
Opening Orders:
A minimum initial investment of $1,500 is required to open a wholesale account. This ensures a curated representation of our artisanal collections in your space.
Re-orders:
For established partners, the minimum re-order amount is $500, allowing for seamless inventory replenishment.
Mix & Match:
To provide maximum flexibility, both opening orders and re-orders can be composed of any combination of sizes, fabrics (Silk Twill, Linen Voile, or Blends), and hand-block patterns.
Fabric Swatches:
To appreciate the exquisite hand-feel and the nuances of our hand-block printing, complimentary swatch books are available upon request for qualified retailers. We provide swatches of our Pure Silk Twill, Linen Voile, and Modal-Linen-Silk blends to assist in your selection process.
Note: A flat shipping fee may apply for international swatch delivery, which will be credited toward your first order.
Lead Time & Production
Artisanal Production:
As each piece is meticulously hand-block printed to order in our Italian atelier, our standard production lead time is 8 weeks. This timeframe ensures the highest level of craftsmanship and quality control for your collection.
Custom & Large Orders:
For bespoke designs or larger quantities, a tailored production timeline will be provided upon order confirmation.
Order Confirmation:
Your estimated dispatch date will be finalized once the order is placed and the deposit is received.
Shipping & Delivery
Shipping Method:
We provide secure worldwide shipping from Italy via premier carriers, including DHL, UPS, and FedEx/TNT Express. Our logistics partners ensure reliable, expedited delivery directly from our atelier to your boutique. Once dispatched, shipping typically takes 5 business days, excluding any additional time required for customs clearance.
Incoterms (DAP):
All shipments are sent DAP (Delivered at Place). While shipping is complimentary under these terms, please note that any applicable local customs duties, import taxes, or brokerage fees are the sole responsibility of the customer upon delivery.
Order Processing:
As our collections are handcrafted, please allow for a standard processing time before dispatch. We will confirm your estimated shipping date upon order confirmation.
Tracking:
A real-time tracking number will be provided via email immediately upon dispatch, allowing you to monitor your shipment’s progress.
Important Note on Customs Duties for U.S. Clients:
To ensure a seamless delivery process, please be advised that since orders are shipped DAP (Delivered at Place), the carrier (DHL, UPS, or FedEx) will act as your customs broker. Once your shipment reaches the U.S. border, the carrier will contact you directly via email or phone to collect any applicable import duties and taxes before final delivery.
We recommend responding promptly to their notification to avoid any unnecessary storage fees or transit delays.
Payment Terms
Standard Terms:
100% deposit to initiate production.
Accepted Methods:
We accept Wire Transfers (SWIFT) and all major Credit Cards.
Returns & Claims
Due to the artisanal nature of hand-block printing, slight variations in color and pattern are considered a mark of authenticity.
Claims for damaged or defective items must be submitted within 7 days of receipt.
Company details
Stamperia Bertozzi S.r.l.
Largo Marino Maestri, 50 – 47035 Gambettola (FC), Italy
VAT no. / IT tax code: IT03251690404 – Forlì-Cesena Business Register, REA no. FC 292491
Share capital: € 25,000.00 fully paid up
E-mail: info@stamperiabertozzi.it – Phone: +39 366 650 2483